Effective Date: July 28, 2026
Last Updated: July 28, 2026
Welcome to Dispatch Desk ("Company," "we," "our," or "us"). We are a marketing agency committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
We collect information that you voluntarily provide to us when you:
Fill out a contact or inquiry form
Sign up for our services or newsletter
Make a payment or enter into a service agreement
Communicate with us by phone, email, or other means
The personal information we may collect includes:
Full Name
Email Address
Phone Number
Physical / Mailing Address
Payment and Billing Information (e.g., credit card details, billing address — processed securely through third-party payment processors)
We do not store full payment card numbers on our servers. Payment data is handled by PCI-compliant third-party processors.
We use the information we collect to:
Provide, operate, and maintain our marketing services
Process transactions and send related information (receipts, invoices, payment confirmations)
Communicate with you — including responding to inquiries, sending service updates, and delivering marketing communications you have opted into
Send you promotional and marketing materials (you may opt out at any time)
Improve and personalize your experience with our services
Comply with legal obligations and enforce our agreements
Prevent fraudulent transactions and protect against criminal activity
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third-party vendors who assist us in operating our website and delivering our services (e.g., payment processors, email platforms, CRM tools), subject to confidentiality agreements.
Legal Requirements: Government or regulatory authorities if required by law, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: For any other purpose with your explicit consent.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal information
Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)
Request restriction of processing under certain circumstances
To exercise any of these rights, contact us at the information provided in Section 10.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Dispatch Desk
📧 Email: [[email protected]]
📞 Phone: [Your Phone Number]
📍 Address: [Your Business Address], Cincinnati, OH